The SBB cable services provider said that its business practices in Serbia are identical to those of all other cable operators in the country, adding that despite that the Efektiva organization has been making public accusations against it in the worst tabloid manner and demanded state intervention over what it said is suspicion of “unfair business practices”.
Efektiva has filed suit against SBB alleging unfair business practices. The organization said that SBB is suspected of using electricity from other consumers to power its own Internet and cable TV systems which, according to that organization, means that the consumers have been tricked and SBB has allegedly secured material gain for itself.
SBB said the Efektiva statement raises suspicion that this is part of coordinated attacks against SBB.
“The similarity of the arguments used by state officials like (Belgrade deputy Mayor) Goran Vesic and Efektiva. If he meant well, Efektiva President Dejan Gavrilovic and his team would have contacted the SBB company if they had any suspicion of irregularities in the field instead of just quoting what he read in the media and following alleged complaints by dozens of people,” SBB said.
The statement added that SBB responds to any complaint from its users 24 hours a day which Efektiva could have checked if it wanted to. "The explanation that the proceedings were launched only after SBB users complained shows an intention of inflicting damages on just one company because the organization did not check with all other cable operators to put all users in the same position.
The (state-owned) Telekom and the cable operators it owns use power for their cable systems in an identical manner. We are surprised that an organization is attacking just one company which completely runs counter to protecting consumers if we bear in mind that all cable operators function in the same way,” SBB said.
The company recalled that Efektiva, which represented people who took loans in Swiss Francs, was not this selective in that process but launched proceedings against a large number of banks. “We believe that Efektiva should explain its selective behavior to the public because this behavior convinces us that this is not about protecting the consumers but about their participation in an orchestrated attack on the SBB company using lies,” the SBB statement said.
SBB is part of the United Group which includes N1 TV.